MCO Specialist jobs at British Petroleum Chennai India

Company: BP (View Profile)
Location: Chennai ,India ,
Job Category: Supervisor
 
Job Description

Role synopsis The MCO Specialist, has been a role that was created to focus on the booming Motorcycle space in India. It was felt that a separate organization with specific competencies is required for focusing on various aspects like CASA (Castrol Authorized Service Associates), 2Wheeler NFW, 2W FW, ASC's of this growing space.

Key accountabilities - This is a key position within the Region, responsible for the MCO sales performance of the given State/Geography.
- This position is responsible for the management of the MCO lubricants sales through non-dealer channel with the aim of maximizing contribution to the State/Geography.
- Management and development of a team of Sales officers and Independent Micro Entrepreneurs.
- Implementing and evaluating alternate route to markets for the MCO business.
- Executing world class customer management processes.
- Executing programs for acquiring and maintaining customers like 2 Wheeler Franchised workshops, 2 W NFW, Bike Points etc.
- Working together with the Regional MCO Sales manager to deliver programs to enhance B2B competencies of team. Key responsibilities include:-
1. To deliver volume & value targets in a given geography through a set of Sales Officers & CASA.
2. To appoint, train, motivate & coach Sales officers as per plan in his area.
3. To monitor appointments and training of Castrol Authorized Service Associates in requisite numbers and as per targets.
4. To constantly monitor performance of CASA's through his Sales officer and do timely course corrections as and when required.
5. Develop an activation calendar for his area and implement the same with the aim of increasing the throughput at NFW's serviced by his CASA's.
6. To acquire, maintain and achieve the sales targets though Franchised Dealer workshops of OEM's like Bajaj, TVS,HH, Yamaha & Suzuki through making targeted offers.
7. To acquire and maintain and achieve the sales targets through ASC's of above mentioned OEM's.
8. To acquire and maintain and achieve the sales targets through NFW's which are outside the CASA's ambit in his geographical area.
9. To develop relevant tactical plans for increasing the throughput from any of the above mentioned Customers with an intention of achieving the targets as agreed in the individual's performance contract.
10. To collect & report sales from SO's (who in turn collects from CASA's) on a daily basis and to tally the primary and secondary on a weekly basis.
11. Develop MIS reports for implementation of tactical plans.

Essential Education
- Education Engineering Graduate.
- Additional MBA qualifications desirable.

Essential experience and job requirements
- Experience Experience of 4+ years in Sales and Channel management.
- Good understanding and previous experience of handling of third party contractors, Institutional customers is desirable.

Other essential skills and knowledge
Strong people management and action bias.
Desirable criteria & qualifications
Experience of 4+ years in Sales and Channel management.
Strong people management and action bias is essential – Good understanding and previous experience of handling of third party contractors, Institutional customers is desirable